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User manual in Korean

오프라인 버전 매뉴얼 다운로드  

Updated on 2023/01/10

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User Manual in Chinese

下载离线版本说明书。  

Updated on 2023/01/10

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My Eilik keeps looping thie error message "try init SD card", what should I do?

1. Format the SD card and update Eilik as the following instructions.   2. Contact our customer support at info@energizelab.com for further assistance if you're unable to fix this issue.

Updated on 2022/12/30

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Will Eilik come in different colors?

Eilik is now available in blue-white and pink-white.   We will consider offering more color options in the future plan.

Updated on 2022/12/30

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How can Eilik dance to the music I play without playing its background music？

1. Choose the Setting mode; 2. Shut down the volume and save the setting; 3. Enter the Dance to Beat program; 4. Play music for Eilik and Eilik will dance to the rhythm.

Updated on 2022/11/01

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Why does shipment delay?

Shipment delays are normally caused by natural disasters, holidays and other logistical problems.

Updated on 2022/08/16

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Can I purchase small accessories other than food miniatures?

The online store currently only sells mini food toys as to Eilik's accessories. We will release other accessories such as head decorations in the future.   Now you can also go to the DIY station to print your preferred objects.

Updated on 2022/07/08

Support

How to DIY my Eilik with Props or Arms?

1. Go to DIY Station to download your favorite model in Props or Arms. 2. Print out the 3D model. 3. Paint the printed 3D model. 4. Install a small magnet on it. 5. Atatch it on Eilik's hand. 6. Enter the Muppet mode to pose Eilik. 7. Shot your favorite movements. Done!

Updated on 2022/07/08